Dignified funeral needs for the tiniest baby. Clothes Cards Coffins Caskets etc
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Complaints Procedures

Complaints Procedure


Complaints procedure at this online baby shop.Its about making your purchase as a pleasant an experience as you could ever want or hope for!
Here is how you can contact us if a problem should ever arise with  purchases or services used from This Something Precious website or Cheeky Chums main site. 


Quickest way to get in contact with us is by e-mail at cheeky chums we check our e-mails every 15 minutes, therefore customers can expect a responce within half an hour of the e-mail being sent unlesss we are short staffed then it will be a same day service. we can then contact you by e-mail or phone which ever you prefer for your problem to be dealt with instantly.
Full details of our mailing address or all emergency contact telephone numbers can be found at the bottom of this page.
Our current returns policy is 10 days of receipt of your goods.Refunds will show up back into your account within 28 days.


Contact details... Tel Office (+0044) 01942 254259
or customers can use our freephone number
to place orders for stillborn baby clothes,fetal demise pouches,baby loss cards or baby memory gifts 0800 121 6424.
Head Office at
49 broadway Hindley Wigan Lancs uk WN2 4JP.
V.A.T. reg Number 986257075
all rights reserved 04/29/11 .amended 18th April 2013